| Department: | 85 - Admissions |
| Location: | Orem, UT |
Job Title: VOB Admissions Specialist
Classification: Non-Exempt
Salary: $18.00 - $22.00
Reports To: Admissions Supervisor
Position Type: Full-Time, Monday-Friday, 8:00 am - 5:00 pm
The Purpose of Your Role
The VOB Admissions Specialist will work with the admissions team in order to verify each client’s eligibility and verify their benefits prior to each admission.
The Company You’ll Join
OCD Anxiety Centers is the nation’s largest provider of IOP services for individuals dealing with OCD, Anxiety, and Trauma. As the leading provider, our clinical outcomes are second to none. You will join a winning team that is committed to evidence-based treatment and long-term results. We are passionate about bringing help and hope to some of the most underserved clinical populations. We strive to change the lives of individuals and their families suffering from unrelenting anxiety, disturbing and terrifying thoughts, uncontrollable worry, exhausting behaviors and rituals, and avoidance that keeps them from living their lives. We are an evidence-based practice, which means we do what works, stay current with scientific research, and regularly attend international training to keep us at our very best.
Our Investment in You
A competitive base salary starting at $18.00 - $22.00 (GS 5)
401k match
Core benefits: medical/dental/vision, with the company contribution to medical benefits for employee
Company-paid employee life insurance
Company-paid Employee Assistance Program (EAP)
Voluntary benefits
Paid time off includes 15 days (120 hours) of “Paid Time Off,” 5 days (40 hours) of “Sick Time,” and 9 days (72 hours) “Company holiday” pay
Paid specialized ongoing training, strengthening your skills, experiences, and connections that will help advance your career
The Team You’ll Work With
The success of our organization is dependent on the trust and confidence we earn from our employees, clients, and community. Our values are connected to our work at OCD Anxiety Centers and are measured against the highest possible standards of ethical business conduct.
Growth
Proactivity
Positivity
Results Driven
We set the bar that high for practical and aspirational reasons. Candidates with similar ethical standards, who have the ability to adapt to a fast-moving working culture, and who are committed to providing excellent client service are encouraged to apply.
Success Indicators/KPIs
100% accuracy on verification of benefits and the documentation of them
100% of financial contracts are signed and first deposits collected prior to admission
100% of VOB’s completed within 1 hour of request
Competencies
Demonstrate effective written and verbal communication skills
Demonstrate knowledge of insurance benefits
Demonstrate ability to effectively communicate with insurance payors and obtain benefit information
Demonstrate ability to organize a system to maintain initial and all subsequent verification of benefits
Demonstrate excellent organization skills and time management skills
Responsibilities
Ability to work in person from 8 am to 5 pm, Monday through Friday in Orem
Adheres to all company policies and procedures
Contact insurance companies to verify patient insurance coverage
Maintain a system for initial and subsequent verification of benefits
Document all communication and benefit information accurately in EHR
Acquires accurate benefits, including co-pays, co-insurance, deductible, etc.
Communicates with clients to answer any questions or concerns clients have regarding their benefits
Audit all financial contracts and obtains required signatures or payments as needed from client prior to admission
Works closely with admissions team and supervisor to oversee all verification of benefits and eligibility
Other duties as assigned by supervisor
The Skills and Expertise You Have
Significant knowledge of verification of benefits, eligibility, single case agreements and pre-auth
Accurate and efficient electronic data entry
Must be punctual and maintain excellent attendance
Organized, detail-oriented, takes the initiative, and completes job responsibilities independently
Multitask, problem-solve, interpersonal skills, and strong written and verbal communication skills
Thrives in a changing work environment, including inside, outside, and loud noise level
Pass a full criminal background check
Elligible to work in the US
High school diploma or equivalent
2+ years experience in customer service, billing, or utilization review
Familiarity with medical terminology and medical billing practice
Preferred Qualifications
Proven experience as a billing coordinator or similar position
Working knowledge of EMR software
2 years or more experience working as a VOB or billing specialist
2 years or more experience working in behavioral health field
Disclaimer
OCD Anxiety Centers has not designed this job description to contain a comprehensive list of activities, duties, or responsibilities required of the employee. Furthermore, OCD Anxiety Centers reserves the right to change or assign new duties, responsibilities, and activities at any time, with or without notice.
Equal Employment Opportunity Commission (EEOC) statement
OCD Anxiety Centers is committed to providing equal opportunity for all employees and applicants without regard to race, color, religion, sex, national origin, age, marital status, sexual orientation, genetics, disability, political affiliation, personal appearance, family responsibilities, or any other legally protected class under federal, state, or local law. This applies to all aspects of employment, including recruitment, hiring, job assignments, promotions, working conditions, scheduling, benefits, wage and salary administration, disciplinary action, termination, and social, educational, and recreational programs.
Website