| Department: | Admissions |
| Location: | Orem, UT |
Job Title: Admissions Supervisor
Classification: Exempt
Reports To: Admissions Manager
Location: Orem, UT
Schedule: In-Person, Mon-Fri
The Purpose of Your Role
The Admissions Supervisor is responsible for providing effective training to the admission specialists during onboarding and throughout their employment. Effective training is manifested through an increased department conversion rate and an increased number of clients admitting into our program. As an Admissions Supervisor, you will be responsible to maintain your own KPI’s, in addition to helping members of your team to achieve their KPI’s. Your success is measured by the department’s increased admissions as well as your recruiting efforts and ability to effectively onboard new members to the admissions team. The Admissions Supervisor is also responsible for leading a team of Admission Specialists by exemplifying our values, proactivity, positivity, results-driven and growth. In addition to your own responsibility and KPI’s, you will assist the Admissions Manager in any additional work to support the overall success of the admissions department.
Success Indicators/KPIs
Ensuring all new hires in the admissions department are achieving 10 admissions per month by the end of their first 90 days of employment.
Ensuring everyone in the admissions department achieves the criteria of an Admissions Specialist Level 2 within 5 months from their date of employment.
Ensuring everyone in the admissions department achieves the criteria of an Admissions Specialist Level 3 within 8 months of employment.
Participate in recruiting efforts by achieving 3 new hires per month, as well as onboarding them.
Core Competencies
An excellent work ethic and results-driven
Proactive approach to identify gaps in processes and find more efficient solutions
Maintains positivity with clients and co-workers
Growth mindset to increase admissions and effectiveness in department
Seeks for opportunities to share best practices, successes, and skills with co-workers
Assists others by being helpful and sharing the workload
Ability to effectively motivate others to ‘master their crafts’.
Effectively train the admission specialists as manifested by each of them achieving AS Level 2 by 5 months and Level 3 by 8 months.
Take the lead in various admissions meetings as invited .
Be a proactive and positive contributor to the culture of the admissions team
Core Responsibilities
Adheres to all company policies and procedures
Other duties as assigned
The Skills and Expertise You Have
Supervisory requirements
Proficient knowledge of computers, including Microsoft Word, Excel, and other computer software
Accurate and efficient electronic data entry
Must be punctual and maintain excellent attendance
Organized, detail-oriented, takes the initiative, and completes job responsibilities independently
Multitask, problem-solve, interpersonal skills, and strong written and verbal communication skills
Thrives in a changing work environment, including inside, outside, and loud noise level
Preferred Qualifications
Bachelors degree in behavioral administration, management
2 years or more of managerial experience
Disclaimer
OCD Anxiety Centers has not designed this job description to contain a comprehensive list of activities, duties, or responsibilities required of the employee. Furthermore, OCD Anxiety Centers reserves the right to change or assign new duties, responsibilities, and activities at any time, with or without notice.
Equal Employment Opportunity Commission (EEOC) statement
OCD Anxiety Centers is committed to providing equal opportunity for all employees and applicants without regard to race, color, religion, sex, national origin, age, marital status, sexual orientation, genetics, disability, political affiliation, personal appearance, family responsibilities, or any other legally protected class under federal, state, or local law. This applies to all aspects of employment, including recruitment, hiring, job assignments, promotions, working conditions, scheduling, benefits, wage and salary administration, disciplinary action, termination, and social, educational, and recreational programs.