| Department: | Clinical |
| Location: | Laguna Niguel, CA |
The Company You’ll Join
OCD Anxiety Centers (OAC) has a true passion for bringing help and hope to some of the most underserved clinical populations. We strive to change the lives of individuals and their families who have been suffering from unrelenting anxiety, disturbing and terrifying thoughts, uncontrollable worry, exhausting behaviors and rituals, and avoidance that keeps them from living their lives. We are an evidence-based practice, which means we do what works, we stay up to date with scientific research, and we regularly attend international training to keep us at our very best.
What We Offer:
The Team You’ll Work With
The success of our organization is dependent on the trust and confidence we earn from our employees, clients, and community. Our values are connected to our work at OCD Anxiety Centers and are measured against the highest possible standards of ethical business conduct.
We act with integrity and communicate honestly and openly
We are passionate about meeting the company’s needs and delivering for our clients
We are accountable for all our own actions
We work together as a team and are committed to excellence and innovation
We respect each other and celebrate our diversity
We set the bar that high for practical and aspirational reasons. Candidates with similar ethical standards, who have the ability to adapt in a fast-moving working culture, and are committed to providing excellent client service are encouraged to apply.
The Purpose of Your Role
The Executive Program Director serves as the principal authority and on-site manager of their base facility while overseeing the training and supervision of Program Directors at additional sites. They ensure the safe, effective, and efficient execution of direct care policies, procedures, and treatment protocols. This role resembles that of a CEO at their facility as well as a training supervisor and clinical supervisor at other sites. The Executive Program Director promotes staff development, ensures clinical integrity, manages referral connections, meets census and budgetary goals, and advocates for high-quality treatment and family support. They play a vital role in fostering a positive atmosphere for both patients and staff.
Key Performance Indicators (KPIs):
Facility average symptom reduction of 70%
Successfully pass JCAHO and other state licensing surveys
The facility's average client satisfaction is 4.5, with 80% participation
Meeting monthly and quarterly Ebitda goals.
Facility Tour Audits: Maintain 90% or better
Facility Average Length of Stay (ALOS): Target minimum of 12-16 weeks or 60 units of treatment
Unused Authorizations: <90% of authed days per month in the facility
Documentation Accuracy: (90% on weekly audits and achieve 100% at the month-close audit
Staff Satisfaction: Achieve a 4.0 or higher rating quarterly
Facility average of Early and premature Discharges: Maintain <30%
Achieve and maintain an excused absence rate of 2% or lower.
Please note: When you achieve any of the above key indicators, your supervisor will consult with you to set a new goal.
Core Competencies:
Licensed clinical therapist.
Ability to clinically supervise.
Certification as an OCD Anxiety Centers Trainer
Completion of Program Director Training
Able to demonstrate advanced knowledge of the population being treated.
Leadership:
Meet with on-site leadership every week to review Training, KPIs, and goals.
50% of the time should be client-facing: on the floor, leading groups, auditing groups, auditing sessions, completing admissions, and auditing admissions.
Complete the dashboard every week and ensure the Directors you supervise are trained on the dashboard and completing it if the program is open.
Teach time management.
Collaborate on motivational strategies and treatment plans with all sites you oversee.
Lead, train, and mentor staff to foster a culture of teamwork, achievement, and respect.
Create a minimum of 3 SMART goals each quarter for facility improvement.
Cultivate a culture of leadership within the clinical team.
Advocate for the advancement of team members, supporting promotions and recognizing achievements.
Operational Oversight:
Conduct regular reviews of treatment plans to minimize unused approved days and early discharges.
Manage and negotiate UR and peer-to-peer reviews with insurance companies.
Ensure positive relationships and communication with referral sources. Maintaining contact at the time of admissions, mid-treatment, and at the time of discharge should be completed and documented.
Ensure staff training and achievement of standardized KPIs.
Collaborate closely with the Utilization Management (UM) Director to align program strategies with utilization goals.
Oversee facility management to ensure compliance, policy implementation, and client record documentation.
Manage all program budgets to ensure financial goals are met.
Provide clinical supervision and oversight for Behavioral Health Techs.
Ensure a safe, clean, and therapeutic environment.
Training and Development:
Complete Train the Trainer responsibilities, mastering group therapy and crisis management techniques.
Collaborate with new program leadership to onboard, train, certify, and develop growth plans.
Provide new hire training to program leaders as assigned, ensuring completion of all training and certification in all competencies.
Identify and nurture leadership potential within the team, providing targeted mentorship and opportunities for skill development.
Maintain a trainer certification, including company continuing education, as well as outside leadership training.
Perform other duties as assigned.
Qualifications:
Master's degree in a related field and current state licensure in at least two states we serve.
Ability to clinically supervise.
5+ years of experience in mental health management.
Clinical expertise and a strong knowledge base in therapy modalities.
Demonstrated leadership, integrity, and proficiency in computer applications.
Exceptional organizational, communication, and critical thinking skills.
Experience in OCD and anxiety treatment.
Proficiency in Cognitive Behavioral Therapy and Dialectical Behavior Therapy.
Disclaimer
OAC has not designed this job description to contain a comprehensive list of activities, duties, or responsibilities required of the employee. Furthermore, OAC reserves the right to change or assign new responsibilities, obligations, and activities at any time, with or without notice.
Equal Employment Opportunity Commission (EEOC) statement
OAC is committed to providing equal opportunity for all employees and applicants without regard to race, color, religion, sex, national origin, age, marital status, sexual orientation, genetics, disability, political affiliation, personal appearance, family responsibilities, or any other legally protected class under federal, state, or local law. This applies to all aspects of employment, including recruitment, hiring, job assignments, promotions, working conditions, scheduling, benefits, wage and salary administration, disciplinary action, termination, and social, educational, and recreational programs.